Mendry is a 501(c)(3) nonprofit, founded by Veterans and their families. We know the system inside and out—because we’ve lived it. We’ve navigated referrals, waited on authorizations, and struggled through the endless acronyms that stand between Veterans and care.
Our mission is simple: remove the barriers that delay care.
One of the biggest barriers? Paperwork that slows down provider enrollment.
Optum and TriWest run the VA Community Care Network (CCN), but they don’t fix incomplete packets. That leaves providers on their own—and Veterans waiting.
That’s where our VA Community Care Provider Enrollment Coordinators come in. These non-medical independent contractors step in to clean up, complete, and shepherd provider documents through the process.
They only process what they’re given.
They want to serve Veterans but aren’t always sure what’s required
A missing signature, expired license, or mismatched NPI can add weeks to approval.
Manage the official portals and perform credentialing reviews.
Must upload documents, keep CAQH current, and often complete both electronic and paper submissions.
If files are incomplete or inconsistent, they’re returned with a deficiency notice—slowing everything down.
Process and review submissions, but they don’t prepare or organize a provider’s paperwork.
Built to process completed files and enforce network rules.
Busy, often new to dual submissions and portal nuances.
Independent contractors who bridge the gap—helping providers organize, verify, and submit cleaner packets while keeping follow-up on track.
Are the official administrators. They contract and activate providers, but do not manage providers’ internal paperwork.
May support payer enrollment broadly; some overlap with these tasks, depending on scope.
May offer guidance, but generally do not prepare complete enrollment packets for providers.
Mendry’s mission is to help providers navigate enrollment paperwork more efficiently, reducing common delays and supporting quicker access to care for Veterans.
Strictly administrative, non-medical, PHI-light, no clinical advice.
Independent contractors share tools and templates through a nonprofit-supported network.
From single clinics to large practices, Coordinators adapt quickly to demand.
This is an illustrative example. Timelines and outcomes vary by region, volume, and payer processing.
Optum and TriWest administer and process, providers supply complete documentation, and Mendry Coordinators step in to make the paperwork cleaner, timelier, and easier to manage.
Mendry is an educational platform only. We do not provide medical advice, product recommendations, or assistance with state programs. All medical decisions are made by Mendry, a nonprofit platform offering education and a professional network for providers interested in safe, legal medical cannabis access for veterans, without prescribing or product sales.
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Disclaimer
the patient in consultation with their licensed healthcare provider. Mendry.org is not affiliated with the U.S. Department of Veterans Affairs.
