Legal · Effective [DATE]
Privacy Policy
The Short Version
Who this policy covers
This policy applies to mendry.org and any page published on it. Mendry is a Florida 501(c)(3) nonprofit at 18801 N Dale Mabry Highway, Suite 1020, Lutz, FL 33548.
It does not apply to the other platforms we link to. Two matter in particular:
- Veterans Desk — the provider directory opens on members.veteransdesk.org, a partner platform with its own privacy policy.
- DutyPath Academy — provider membership applications and the associated payments are handled by DutyPath Academy, not by Mendry. Payment card details never reach us or this website.
When you follow a link off mendry.org, the policy of the site you land on governs what happens next. We would encourage you to read it.
What we do not collect
These are hard limits, not preferences:
- No Protected Health Information. Mendry is not a HIPAA-covered entity and is not a business associate of one. We do not collect, transmit, or store diagnoses, treatment records, VA claim information, or any other health information. Please do not send us any.
- No accounts. There is no registration, no login, and no user profile on mendry.org.
- No payment information. Nothing is sold on this website and no payment is taken on it.
- No sale of personal information. We do not sell, rent, trade, or share your information with data brokers, advertisers, or sponsors. Sponsors fund the mission; they do not receive information about visitors.
- No advertising or tracking pixels for advertising purposes.
What we do collect
Server and technical information
Like every website, our host records ordinary technical details when a page is requested: IP address, browser type and version, device type, the page requested, the page you came from, and the date and time. This is used to keep the site running, diagnose faults, and defend against attacks. It is not used to build a profile of you.
Anything you send us
If you email info@mendry.org, or write to us at the postal address above, we hold that message and your contact details for as long as we need to answer you and keep a reasonable record of the correspondence. Please keep health details out of it. If you send them anyway, we will not add them to any record and will delete them.
Cookies and similar technologies
Checklists, conversation guides, and expectation-setting templates reduce avoidable delays and make appointments more productive — especially for veterans managing chronic pain, chronic disease, or PTSD. All resources are freely available, without registration, paywall, or solicitation. Veterans are encouraged to bring a one-page goals card to both VA and community visits, with two functional targets and a reassessment date.
[TO BE CONFIRMED BEFORE PUBLICATION] — this section must match what the site actually runs. Confirm each of the following and we will finalise the wording:
- Is any analytics package installed (Google Analytics, Jetpack, Matomo, or similar)? If so, which, and is IP anonymisation on?
- The chat widget in the bottom-right corner of every page — which vendor is it, does it store transcripts, and where?
- Is there a newsletter or mailing list signup anywhere on the site, and which provider handles it?
- Are fonts served from Google Fonts (which discloses visitor IP addresses to Google) or hosted locally?
- Are there any embedded videos, maps, or social feeds?
Why we hold anything at all
| What | Why | How long |
|---|---|---|
| Server logs | Site reliability and security | Kept for the short period our host retains logs, then deleted |
| Email correspondence | To answer you and keep a record of what was asked | No longer than reasonably necessary |
| Strictly necessary cookies | Basic site function | Session or short-lived |
Who else sees it
Your choices
- Browse without contact. Every resource on this site is free and open. You never have to identify yourself to use it.
- Ask what we hold. Email info@mendry.org and we will tell you what correspondence we have from you, and delete it on request.
- Control cookies. Your browser can block or clear cookies. The site will still work.
- Do Not Track. We do not track you across sites, so there is nothing for a Do Not Track signal to switch off.
If you live somewhere with specific data rights — including Florida, California, or the EU and UK — write to us and we will honour the rights that apply to you.