Mendry    ·    Florida 501(c)(3) Nonprofit    ·    Veteran-Built & Independent

Hub 02 · Enrollment

5 Roles · 9 Positions

Enrollment

The gateway between provider and payer.

Enrollment professionals onboard credentialed providers into payer networks. They manage Council for Affordable Quality Healthcare (CAQH) ProView profiles, navigate Optum and TriWest enrollment workflows, complete TRICARE and Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) enrollment, and handle state Medicaid enrollment for every state where providers practice. Without enrollment done right, credentialed providers cannot bill for the work they do.

CAQH

Council for Affordable Quality Healthcare — ProView / Universal Provider Datasource

NCQA

National Committee for Quality Assurance — healthcare credentialing standards

CMS

Centers for Medicare & Medicaid Services

State Boards

State medical board licensure — multi-state credentialing and PSV

5 Roles. 9 Positions

Enrollment Roles in Detail.

Each primary role and the subroles that branch from it. Tap a role to drop down its subroles — careers here deepen in a role, then broaden across its subroles.

01

Provider Enrollment Specialist

A Provider Enrollment Specialist onboards credentialed providers into payer networks — submitting enrollment applications, tracking each application through review, and confirming the provider’s active status before billing begins. Where the Credentialing Specialist verifies the provider’s credentials, the Enrollment Specialist takes those verified credentials and gets them accepted into

02

Provider Enrollment Coordinator

A Provider Enrollment Coordinator manages enrollment workflow across multiple providers, multiple payers, and often multiple practices simultaneously — tracking every active enrollment application, coordinating with the Specialists who submit them, and reporting pipeline status to practice leadership. The work is operational. The work is pipeline-focused. And it is

03

Provider Data Specialist

A Provider Data Specialist maintains the accuracy of provider information across every directory, every payer database, and every public-facing listing where the practice’s providers appear. The work is increasingly critical as the No Surprises Act and CMS provider directory requirements impose accuracy mandates with real financial penalties. Bad

04

Provider Relations Representative

A Provider Relations Representative serves as the bridge between practices and the payer networks they participate in — handling escalations, resolving claim disputes, communicating policy changes, and building the relationships that keep practices working productively with each payer. The work is communication-heavy. The work is relationship-driven. And it

05

Provider Network Coordinator

A Provider Network Coordinator builds and maintains the geographic and specialty composition of a payer’s provider network — analyzing network adequacy, identifying gaps in coverage, recruiting providers to fill gaps, and ensuring the network meets state and federal access standards. The work is strategic. The work is analytical.

06

Payer Enrollment Specialist

A Payer Enrollment Specialist handles enrollment across multiple payers simultaneously — VA CCN, TRICARE, CHAMPVA, Medicare, Medicaid, commercial payers — coordinating the parallel application processes that get a provider active in every network the practice participates with. Where the Provider Enrollment Specialist focuses on the application work for

07

CAQH Profile Manager

A CAQH Profile Manager maintains the CAQH ProView profiles that serve as the single source of credentialing truth for hundreds of payers across the United States. The Council for Affordable Quality Healthcare (CAQH) operates the universal credentialing database that practically every commercial payer and many federal payers use

08

Primary Source Verification (PSV) Specialist

A Primary Source Verification (PSV) Specialist verifies provider credentials directly from issuing authorities — state medical boards, certifying boards, educational institutions, training programs, malpractice carriers, and DEA. NCQA standards require primary source verification for credentialing files because copies, scans, and self-reported information are not sufficient to establish credential

09

State Medicaid Enrollment Specialist

A State Medicaid Enrollment Specialist navigates state-specific Medicaid programs and the Managed Care Organizations (MCOs) that administer most state Medicaid networks. Each state runs Medicaid differently. Each state contracts with different MCOs. Each MCO has its own enrollment process. The work is state-specific, complex, and increasingly essential as

Credentials That Support This Work

The Bodies and Certifications Behind the Role.

These are the professional bodies and certifications relevant to this specialty, listed for reference. Mendry is a membership organization — it does not issue these credentials, require them for membership, or verify that any member holds them.

CAQH — Council for Affordable Quality Healthcare

ProView · DirectAssure

National Committee for Quality Assurance (NCQA)

National Committee for Quality Assurance (NCQA)

Centers for Medicare & Medicaid Services (CMS)

Provider Enrollment, Chain, and Ownership System (PECOS)

State Medicaid

State-specific enrollment

Glossary

Every Acronym Used on This Page.

Defined in full on first use above and collected here as the reference backstop.

CAQH

ProView / Universal Provider Datasource. The primary tool for DCSP credentialing professionals managing provider profiles across multiple payers.

MGMA

Medical Group Management Association — professional association and credentialing track for medical practice managers.

CCN

VA Community Care Network — the U.S. Department of Veterans Affairs network through which community providers deliver care to veterans.

CHAMPVA

Civilian Health and Medical Program of the Department of Veterans Affairs — a health benefits program for families of certain veterans.

NCQA

National Committee for Quality Assurance — sets healthcare credentialing standards including the 36-month recredentialing cycle requirement.

PSV

Primary Source Verification — confirming a provider’s credentials directly with the issuing source, as required by NCQA and URAC standards.

TRICARE

The U.S. Department of Defense health program for service members, retirees, and their families.

PECOS

Provider Enrollment, Chain, and Ownership System — the Medicare provider enrollment system.

VA

U.S. Department of Veterans Affairs — the federal department serving veterans.

Find Your Specialty. Find Your People.

Mendry does not employ, place, refer, or supervise Direct Care Support Professionals. We list independent members so the two-hat practices that need them can find them. Your business, your reputation, your decisions.