Mendry    ·    Florida 501(c)(3) Nonprofit    ·    Veteran-Built & Independent

DCSP Hub · Hub 04

Role

05

of 09

Prior Auth & Utilization Mgmt

Navigating the approval architecture.

URAC

UM Accreditation

NAHQ

CPHQ

ABQAURP

HCQM

NAHAM

CHAM · CHAA

State Payer Rules

State Medical Necessity
Role
05
of 09

Precertification Specialist

A Precertification Specialist focuses specifically on procedure precertification — surgical procedures, imaging studies, infusion services, durable medical equipment, and other procedures that require advance payer approval. Where Prior Auth Coordinators handle the full authorization landscape, Precertification Specialists go deep on the procedure-specific workflows that require careful clinical documentation and payer-specific criteria knowledge.

How This Work Happens

How This Work Happens

Precertification specialist work happens in three places: as a hospital or health-system employee, as a contractor working through a billing services or RCM company, or as an independent business owner. This page covers all three so you can choose the path that fits your life.

Mendry supports the third path. We are a Florida 501(c)(3) membership platform full of opportunities — not an employer, not a placement agency. We list independent professionals so the practices that need them can find them. Your business. Your contracts. Your rates. Your decisions.

MEMBER ACKNOWLEDGMENT

Membership in Mendry’s DCSP Network is built on these understandings about your business.

Fifteen points. Read carefully. This is the agreement.
01

You set your own rates. Mendry does not suggest, publish, recommend, or facilitate the sharing of rate information between members.

02
You bill your own clients and collect your own payment. Mendry does not invoice, collect, hold, distribute, or process payment between you and your clients.
03
You hold and maintain current professional liability and errors-and-omissions insurance appropriate to your specialty. Mendry does not insure you, indemnify you, or provide coverage of any kind.
04
You handle your own taxes as an independent business. Mendry does not withhold, report, file, or remit taxes for you. You are responsible for federal, state, and local tax obligations including estimated quarterly payments.
05
You sign your own contracts directly with your clients. Mendry is never a party to, signatory of, or guarantor of your client agreements, and Mendry does not negotiate, review, or approve your contract terms.
06
When your work touches Protected Health Information (PHI), you execute a Business Associate Agreement (BAA) directly with each client before beginning work. Mendry is never a party to your BAAs, and Mendry’s website never touches, stores, or transmits PHI.
07
You hold and maintain all federal, state, and local business licenses, registrations, and certifications your business and work require. Mendry does not verify licenses on your behalf or vouch for your licensure status.
08
You complete the continuing education your credential requires and maintain current documentation. Mendry does not track CE on your behalf, report CE to credentialing bodies, or guarantee that your CE meets any specific requirement.
09
You carry full professional responsibility for the quality, accuracy, and timeliness of your work product. Errors, omissions, missed deadlines, and quality disputes are between you and your client. Mendry does not mediate, intervene, indemnify, or carry any liability for your work.
10
You market your own business and represent yourself accurately to clients. You do not represent yourself as employed by, certified by, endorsed by, or operating under the authority of Mendry. You may accurately state that you are a listed member of the Mendry DCSP Network.
11
Your professional relationships are with your DCP clients. You do not have a direct service relationship with veterans through Mendry, and Mendry does not refer veterans to you as patients or clients.
12
You maintain your own client records, working files, and business records on systems and tools you control. Mendry does not host, back up, store, or have access to your client files or business data.
13
Your membership in the DCSP Network is conditional on maintaining current credentials, insurance, licenses, and good standing. Mendry may suspend or terminate your directory listing if these standards lapse.
14
Your membership fee pays for your listing and the educational resources Mendry provides. It does not buy referrals, leads, work, or placement, and is not refundable based on the work you do or do not receive.
15
You are a member of an independent professional directory. You are not an employee, contractor, agent, partner, joint venturer, or representative of Mendry. Mendry does not direct, supervise, control, schedule, or assign your work.

What This Really Means

The same fifteen points — explained the way a friend would explain them.

01

You decide what to charge.

You research what other professionals in your specialty charge. You look at job boards. You ask peers. You decide what your work is worth, and you tell your clients that number. Mendry does not tell you what to charge. We do not share rate information. That keeps us out of antitrust trouble and keeps you free to price your work the way you choose.

02

You send the bill. You collect the money.

Every month, you send your client an invoice. The client pays you directly — usually by ACH bank transfer or check. Mendry does not touch the money. We never see your invoices. We never collect for you. Money flows from client to you. Period.

03

You buy your own insurance.

Professional liability insurance protects you if a client says your work cost them money. Errors and omissions insurance protects you if you make a mistake in your work product. Every working DCSP needs both. You shop for it. You pay for it. You keep it current. Mendry does not insure you, and the directory does not list you as covered by us.

04

You pay your own taxes — four times a year.

As an independent business, you pay estimated taxes every quarter — April, June, September, and January. You file a Schedule C with your tax return. Mendry does not withhold anything. We do not report your income to the IRS. You are responsible for tracking your income, your expenses, and your tax payments. A bookkeeper or CPA pays for itself.

05

You sign your own contracts.

Every client gives you a contract — sometimes called a Master Service Agreement or a Statement of Work. You read it. You sign it. If something looks off, you take it to your own attorney. Mendry does not read your contracts, does not negotiate them, and is not a party to them.

06

You sign a BAA with every client before you start.

When your work touches information about real patients — their names, dates of birth, diagnoses — that information is called PHI. Before any client lets you near their patient information, you sign a Business Associate Agreement. Every client. Every time. Mendry’s website never touches PHI — we educate you about it, that’s it.

07

You hold your own business licenses.

Some states require a business license to operate. Some cities require a local one. You research what your state and city require, and you hold whatever licenses apply. Mendry does not verify your licenses for you — the verification badge on your directory profile reflects what you upload, not what we check with the state.

08

You keep your credentials and CE current.

Your professional credential needs continuing education hours to stay active. You complete the CE. You track the hours. You report them to your credentialing body. Mendry does not report for you and does not guarantee your CE is enough — that’s between you and your credentialing body.

09

You own the quality of your work.

If you make a mistake in your work, the client may lose money. They may ask you to fix it. They may charge you for the loss. Your insurance and your reputation handle this — not Mendry. Build clean files. Communicate well. Hit your deadlines.

10

You market yourself accurately.

You can tell clients: “I am a listed member of the Mendry DCSP Network.” That is accurate. You cannot tell clients: “I work for Mendry” or “Mendry certified me.” Stick to “listed member of the directory.”

11

Your clients are DCP practices. Veterans are not your clients.

You serve the doctor’s practice or the clinic — the DCP. The veteran is the DCP’s patient, not yours. Mendry does not refer veterans to you. The chain goes: Mendry lists DCPs. DCPs hire DCSPs. DCSPs serve DCPs. You are two steps removed from the patient, which is exactly where you should be.

12

You keep your own records.

Your client files, your invoices, your work product, your tax records — all of it lives on systems you control. Mendry does not host your work. We do not back up your data. Use cloud backup. Treat your business like a real business.

13

Your directory listing is conditional, not permanent.

If your credential lapses, your listing pauses. If your insurance expires, your listing pauses. Membership is a standing — you maintain it by keeping everything current. We send you reminders before things lapse. The directory only works if every member listed is actually current.

14

Your membership fee pays for listing — not for leads.

Mendry does not promise you work. The fee you pay covers your spot in the directory and the educational resources we publish. Whether you win the work after that depends on you — your profile, your responsiveness, your rates, your references. Membership is an opportunity, not a guarantee.

15

You are a member. We are a platform. That is the whole relationship.

Mendry does not employ you. We do not contract with you. We do not represent you. We list you. You operate your business. The line between us is clean and clear — and the clean line is what protects both of us.

What This Role Involves

Precertification Specialists know procedure-specific authorization requirements. Surgical procedures require operative report drafts, medical necessity narratives, and conservative care documentation. Imaging studies require clinical indications, prior imaging documentation, and clinical decision support criteria. Infusion services require diagnostic documentation and clinical guideline compliance.

The work is detail-heavy. Each procedure category has its own precertification requirements that vary by payer. Specialists maintain procedure-by-payer matrices showing what each payer requires for each procedure type. They prepare complete precertification packages that satisfy specific requirements.

Communication with surgeons and proceduralists is essential. Many precertification denials stem from clinical documentation gaps that the proceduralist can address but the Specialist must surface. Strong Specialists communicate efficiently with busy proceduralists about specific documentation additions needed.

The Honest Description

The Precertification Specialist role rewards procedure-specific expertise and efficient clinical communication. Members who do well in this work enjoy mastering procedure-specific authorization requirements, take pride in clean precertification outcomes for difficult procedures, and find satisfaction in unblocking surgical and imaging schedules.

The Core Activities

1

Submit procedure-specific precertifications

Compile required documentation. Build medical necessity narratives. Submit through payer-specific precertification channels.

2

Maintain procedure-payer requirement matrices

Track precertification requirements by procedure and payer. Update as payer policies change.

3

Communicate with proceduralists about documentation

Identify documentation gaps. Communicate efficiently with busy proceduralists about specific additions needed.

4

Track precertification status and timing

Maintain visibility into pending precertifications. Coordinate with surgical and imaging scheduling on timing.

5

Appeal precertification denials

Work formal appeals on denied precertifications. Coordinate peer-to-peer reviews when clinical justification needs proceduralist presence.

Where This Role Appears in the Field

In a hospital surgical services or imaging department

Hospital precertification specialists work within service-line operations. Often W-2 employment with structured workflows.

In a billing services or surgical practice management company

Companies serving surgical practices need precertification support.

As an independent contractor

Surgical and imaging practices needing dedicated precertification support hire independent specialists.

Federal Payer Workflow
VA CCN, TRICARE & CHAMPVA Credentialing

VA Community Care Network precertifications apply to procedures referred through CCN. The regional administrators have specific precertification workflows for surgical, imaging, and infusion services. Specialists serving VA CCN practices need procedure-specific federal payer expertise.

TRICARE and CHAMPVA precertifications follow federal program standards for specific procedure categories. Specialists who handle precertification across federal payer programs bring valuable expertise.

The two-hat reality. In a two-hat practice, this work runs on two parallel tracks at once — VA Community Care credentialing and claims under federal authority, and state medical cannabis practitioner participation under state authority. The two tracks never share a workflow, but they share a deadline: a lapse on either side stops payment and access on both. Members who can hold both tracks steady at the same time are the ones two-hat practices keep.

Your Roadmap to becoming an independent Precertification Specialist

This is the step-by-step path. Follow each step in order.

Step
01
Build foundational prior auth experience

Most precertification specialists come from Prior Auth Coordinator or Specialist backgrounds with procedure-specific focus.

Step
02
Develop procedure-specific expertise

Surgical, imaging, infusion, or DME precertification each is a specialty within the specialty. Build deep expertise in 1 or 2 procedure categories.

 

Step
03
Set up your business

Register an LLC. Get an EIN. Open a separate business bank account.

 

Step
04
Get professional liability insurance

Errors and omissions coverage.

Step
05
Sign HIPAA Business Associate Agreements

Every client signs a BAA.

Step
06
Find your first client

Surgical practices, imaging centers, and infusion centers with procedure-specific authorization needs are natural first clients.

Step
07
List in the Mendry DCSP Network

Position yourself around specific procedure category expertise.

Step
08
Build your book of business

Precertification specialists often work with 2 to 4 specialty practices on dedicated procedure support.

Education & Experience Pathways

Members exploring this role typically come into the work through one of these learning paths:

Prior auth professional transitions
Experienced Prior Auth Coordinators who focus on procedures develop procedure-specific specialist expertise.
Surgical or imaging admin backgrounds
Surgical scheduling, imaging center coordination, and ambulatory surgery center administration translate well.
Military MOS adjacent paths
Military medical specialty roles translate well — 68D (Operating Room Specialist), 68P (Radiology Specialist), HM with surgical or imaging experience.
The Skill That Distinguishes Strong Specialists

Precertification Specialists who grow fastest are the ones who develop deep procedure-specific expertise in 1 or 2 categories. A specialist who knows surgical precertification for orthopedics across major payers, or who has detailed expertise in advanced imaging precertification, becomes irreplaceable to practices in those specialties.

The Realities of the Work

The Precertification Specialist role is detail-heavy procedure-focused work. You hold procedure-specific requirements for multiple payers in your head and apply them carefully to each precertification.

It is remote-work friendly. Precertification work happens through payer portals and clinical documentation systems.

Income — Research the Range

Mendry does not publish specific income figures because numbers vary based on credential, geographic market, employment type, specialty focus, and experience. Here are the authoritative sources to research current income data:

BLS — Medical Records Specialists

BLS occupational data.

bls.gov/ooh/healthcare/medical-records-and-health-information-technicians.htm
NAHAM Salary Survey

NAHAM compensation data.

naham.org
FlexJobs & Upwork — Independent Contractor Rates

Real-time rate data.

flexjobs.com · upwork.com (search "precertification")
Indeed & Glassdoor — Real-Time Market Data

Active market data.

indeed.com · glassdoor.com (search "prior authorization specialist")

How to Know If This Role Fits You

The Precertification Specialist role is a good fit for members who like procedure-specific deep work and efficient clinical communication. Members who enjoy mastering specific procedure category authorization requirements. Members who can communicate efficiently with busy clinical staff. For the right person with procedure-specific focus, it offers steady specialty work with strong compensation.

About this content. Mendry is a Florida 501(c)(3) nonprofit membership platform. This page is educational and does not constitute medical, legal, financial, or placement advice. Prior authorization requirements, utilization management standards, and medical necessity criteria vary by payer, state, and clinical condition. Always confirm current requirements with the relevant payer or authority before making professional decisions. Mendry does not employ, place, refer, or supervise prior authorization or utilization management professionals. All members listed in the DCSP Network operate their own independent businesses, set their own rates, sign their own contracts, and carry their own insurance. Mendry does not provide treatment, prescribe or sell cannabis, complete state forms, or collect PHI. Emergency: 911 · Veterans Crisis Line: 988 (Press 1) · Text 838255.

Your Specialty. Your Business. Your Network.

Mendry lists independent credentialing professionals so the two-hat practices that need them can find them. Your business, your rates, your clients, your decisions — we provide the visibility and the platform.